Subscription

You can cancel at any time in Account → Manage subscription. After cancellation you will not be charged again, and access continues until the end of the paid month.

If you are not satisfied, we will refund your first subscription payment in full within 14 days of the purchase — just write to us. Renewal payments can be refunded within 14 days if you have not created tales in that billing period.

Single tale

If a paid tale fails to be created or does not pass our safety review, your purchase is not used up and you can create another tale. If you have not used the purchase, or the tale has a technical problem, we will refund it within 14 days.

How to request a refund

Write to the email address on this page (coming soon) with the email used for the payment, or reply to the Paddle receipt. Paddle returns the money to the original payment method, usually within 5–10 business days.

This policy does not limit your statutory rights as a consumer.